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Testimonials & Endorsements

 

“I think The Palms is fantastic! I just saw John Williams in our parking lot and told him it is a “must See”. You should be very proud of your creativity , execution, and management!”

Richard Denny

“You are the best! I am scanning my app and LES, and will have USAA send the money to you guys. Thanks again! You always take care of Soldiers!”

David Branshaw, Resident, Lullwater Luxurious Living

“After making the decision to sell my home I spent 6 months looking at apartment complexes in Columbus, Georgia. I fell in love with The Lakes Apartments at first sight. The staff member who greeted me on my first visit made me feel like a family member. The following were great attractions to me: apartments overlooking 3 beautiful lakes with geese and Herons, totally screened in porch (my cat would love the outside view), gated community, monitored alarm systems and the complex is located in North Columbus near I-185, fine dining and shopping areas. This is my sixth year at The Lakes and the professional staff is what keeps me here — they are always quick to respond to maintenance and other resident requests.”

Carol E. Graham, Resident, The Lakes Apartments

“Ann and I moved into The Palms on March 1, 2013 and since the very first moment have enjoyed living here. Beyond the apartments themselves and the over-all property and amenities here, we have found the staff to be simply amazing. From the office to the maintenance staff, we have found everyone here to be courteous, professional, and very helpful. We look forward to a continued stay at The Palms and would give our highest recommendation to anyone seeking a great place to live.”

Tim Tatum, Resident, The Palms Apartments

“I have lived at Lullwater for a year now, and have found this apartment complex to be outstanding in the landscaping and how the apartments themselves are laid out. Lullwater has some great amenities, but I especially love the walking trail around the lake. I have lived at many apartments here in Columbus, Georgia and some abroad during my career in the U.S.Army, and Lullwater has a great staff of people working here.
The maintenance staff is eager to fix any issues you have no matter how small or minuscule in timely manner and let you know what they did. The office staff is very friendly and wants to know how things are with you and your apartment living here at Lullwater.”

Andrew Bowers, Resident, Lullwater Luxurious Living

“Vicki P. deserves a pat on the back because she is fantastic. She has gone above and beyond to accommodate my needs and is a pleasure to work with.”

Rosalie Roussour, Resident, The Lakes Apartments

“Ikea Epps deserves a pat on the back because of the excellent service we received when our air conditioner went out.  He came out after hours and then, when called on again to let him know it was still not working, he came back again (from Phenix City) and worked until he had us going.  This was after 10:30 p.m.  Excellent service!!!!”

Wren & Ben Harris, Residents, Sugar Mill Luxury Apartments

“Brad Jenkins deserves a pat on the back because he has such a positive attitude and cheerful disposition.  He always has a smile on his face and seems eager to help with whatever you need.  He works fast and does a good job.  He is certainly an asset to your company!”

Trudy Wade, Resident, The Lakes Apartments

“Emily deserves a pat on the back because when we were moving from Apt. 425 to 427 at Lullwater, Emily was integral in assisting us with all of our questions.  She facilitated consistent communication if/when problems arose. The entire Lullwater staff seems to be the prominent faces we see and are thoroughly impressed by her professionalism and courtesy. Thanks x1,000,000.”

Melissa & John P. Bell, Resident, Lullwater Luxurious Living

“Hello, my name is Cassandra Gurch and I wanted to share with you how one of your employees ebranced true customer service. My spouse and I traveled from Nashville, TN. assisting our daughter with apartment searching (2) weeks ago. We visit over (8) properties of which set appointments were made in advance but no one was present to show the property on the set date while others were totally disrespectful and non-accompanying because it was Super Bowl weekend and were ready to make an early escape from work.
I was very impressed with Ashley, especially after many negative experiences with others. She was very professional, knowledgeable and was able to answer all of our questions. She has a very pleasant smile and seems to enjoy her job and has a natural gift with people.
We are quick to send emails with unpleasant encounters but not often prompt to give credit where credit is due.
Initially, my first encounter/s with the natives was not good but Ashley made me realize there are good professional people doing what’s right.
At the end of the day, I feel comfortable my daughter will receive the utmost respect and service at your property and it is because Ashley sensed my concerns and made me feel confident that my daughter would be taken care of.
Thank you Ashley. Companies need more of you!!!!”

John & Cassandra Gurch, Club Hill Apartments